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Attention, shipping policy changed!

Starting 2009 April 01, we are canceling earlier shipping conditions. From this date shipping to Latvia and Estonia:

Small parcels cost - 8,62 Euro

Larger ones (telescope/microscope) 24,12 Euro

 

For delivery to other countries, please contact us at info @ teleskopai.lt

 

What can I order?

There is a notice at all items that are in stock (near to basket button).  These items can be ordered immediately. If there is a date next to basket button, this date indicates when item will be in our stock.

 

If I want item that is not in stock, what shall I do?

In this case, please give us a note about product you are interested in, or simply click on basket button and enter your email address. We will receive notice about product you’re interested in, and contact you regarding delivery time or alternative product.

 

How long should I wait until product is available again?

It varies from week to three months and depends on product you’re ordering. In every case we suggest you to contact us, so we can discuss optimal delivery time and terms.

 

I have received invoice, what’s next?

Invoice shall be paid by wire transfer or cash at our office, or using paypal. You can pay to local accounts in:

Latvia Hansabank: LV87HABA0551017377262

Estonia Hansabank: EE912200221037266298

All the rest payments shall be wired to:

IBAN LT727300010100425867

Hansa bank

Bank address: Savanorių pr. 19, LT-03502 Vilnius, Lithuania

SWIFT/BIC code: HABALT22 

 

After we receive your payment, goods will be shipped to you immediately.

Attention! Ordered items are reserved for 5 days. If we won’t receive your payment during this period, reservation will be canceled. It’s important when you’re shopping on low stock items.

If you gave any questions regarding payment or your order, please contact us – we’ll be happy to help you.

 

Do you accept Credit Cards?

At the moment we can charge your credit card by authorising it manually, but prior this, please contact us.

You can also use PyaPal to pay your invoice.
We are working on online payment system now, and hope to present it to you as soon as possible.

 

 

How long takes delivery?

Ordered goods are shipped next day (or same day, if payment is received until 12.00 AM). Delivery time is approximately 2-3 days in Baltic States, and about week to rest of the Europe.

 

Where can you ship?

We can ship worldwide yet (until there is no regular carrier to other planets). Some restrictions may be applied on certain product groups or vendors.

 

I found the same product for better price!

You’re lucky J But please keep in mind:

  • You can always contact us for better pricing. It’s not always possible, but we will try to do our best.
  • If you’re importing product from outside EU, you will pay VAT and Import taxes.
  • Warranty will be where you have bought product, so if problem occurs, you’ll have to ship product on your own expenses.

 

How about warranty?

Warranty depends on product (different products have different warranty terms). Usually it’s not les than 12 months. For warranty repairs you should send product (or malfunctioning part) to our office at your cost, after repair product will be shipped back to you.